The right viewing app depends on your device and operating system. Send your device details to support to obtain the appropriate app link before downloading an app or paying its fees.
Request the right app link on WhatsApp
Send the device name and operating-system version. Support will identify a compatible app and installation method, then you can sign in using your subscription details.
Check that the right app is available for your device in the Apple App Store and works with your subscription details. App names and fees may differ from your Delta subscription charges.
Send your TV model, year and operating system. App availability varies between models and app stores, so confirm compatibility before subscribing.
Ask support which player to use and how to enter your subscription details. Do not use server addresses or login details from an untrusted source.
Check your internet connection, try a wired connection or move closer to the router, and pause downloads while watching. Try a lower picture quality and contact support if the problem continues.
View subscription plans or review the refund and replacement policy.